Delivery

COVID-19: Good News, we are still able to ship your order, however, due to ongoing challenges related to COVID-19 your order may be subject to delays. We are doing everything within our power to ensure your order gets to you as quickly as possible.

With over 2,000 unique handcrafted furniture and home furnishings available to you to choose from we have partnered with DPD, Royal Mail, Parcel Force and Domestic Distribution to ensure we get your order to you as quickly and as safely as possible. We don’t hide our delivery costs within our products, we strive to offer you great products at a great price, so please choose the service that suits you best:

  1. Standard Delivery - with selected day, next working day and Saturday upgrades available
  2. Enhanced Delivery - for large, heavy and fragile items
  3. International Delivery

More information on delivery costs:

  1. Disclaimer
  2. Delivery FAQ's

Standard Delivery

  • Despatched within 3 days of your order being placed, ideally the next working day
  • Orders placed using our Selected Day Delivery will be despatched to arrive on the selected day
  • Your order will be delivered to your doorstep and you will be responsible for taking the item into your home and unboxing. 
Standard Delivery UK Mainland £5.95 charge On the second step of our checkout, this will be the default option and pre-selected.
Upgrades available:    
Selected day delivery, including Next Working Day Delivery £12.95 charge You will need to tick this upgrade under standard delivery and select your dates from the available dates. Please order before 3pm (Monday to Friday)
Saturday Delivery Additional £15.00 Simply tick this upgrade and we'll deliver your order on the next available Saturday.

Other destinations, please note no upgrades are available on these destinations.

Rest of the UK (Isle of Man, Northern Ireland & Channel Islands)

Scottish Highlands & Islands £12.95 charge On the second step of our checkout, this will be the default option and be pre-selected.
Rest of the UK (Isle of Man, Northern Ireland & Channel Islands) £13.95 charge On the second step of our checkout, this will be the default option and be pre-selected.
Other international destinations   Please see our international delivery below.

Enhanced Delivery

  • White glove delivery service, unboxed and all packaging removed at a time you’ve agreed. We’ve partnered with Domestic Distribution, ensuring your large, heavy or more fragile items are delivered safely.
  • You will receive a text or call to arrange your delivery within 3 working days and receive your delivery within 7 to 12 days of you placing your order.
  • Some products limit your delivery choice to Enhanced Delivery due to the weight, size or the fragile nature of the product(s).
2 Man Delivery £29.95 charge On the second step of our checkout, you will need to select Enhanced Delivery or it will be pre-selected for you due to the type of product within your basket. 
  • MESSAGE FROM OUR DELIVERY PARTNER: "On arrival at your property, we will only be able to deliver your goods to either your doorstep, or to a garage or outbuilding. Regretfully, we will not be able to enter your main premises or undertake any assembly services that you may have booked during the current situation. Thank you for your understanding."
Upgrades available    
Saturday Delivery Additional £24.95 Simply tick this upgrade and we’ll deliver your item on the earliest Saturday available.

*Please note any changes which you make to your order following our delivery partner receiving your products will incur additional charges. This includes but is not limited to, an address change (cost £7.50), a failed delivery for an agreed time, or cancelling your order, incurring an additional charge of £37.50.

Please ensure you and your home are ready for your delivery. How? Well, have a read here…Measuring Up for Delivery page

Still got questions? Or placed your order with enhanced delivery and not sure what happens next? Have a look at our Delivery FAQ’s here…

International Delivery

  • The Republic of Ireland, Belgium, Netherlands & Luxembourg £15.95
  • Denmark, France, Germany & Monaco £15.95
  • Italy & Spain £27.95
  • Corsica, Greece & Portugal £29.95
  • Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, Switzerland £36.95
  • Bulgaria, Canary Islands and Gibraltar £46.95
  • Estonia, Latvia, Malta, Romania & Turkey £69.95 
For all other countries please contact Baytree Interiors for a delivery quote before purchasing.
 

Additional Online delivery information

Disclaimer

Baytree Interiors may use or own or 3rd party delivery company to deliver your goods to the address specified. We may send information that you have provided to a 3rd party to assist delivery only. This will include addresses, email addresses and telephone numbers and they type of goods. Please ensure we are supplied with precise information. Once the goods have been passed to the 3rd party then Baytree Interiors will be unable to affect the delivery time. Delivery times maybe indicated in tracking notifications sent to you by the 3rd party and it is your responsibility to communicate any potential issues with the delivery company. Baytree Interiors will in no way be held responsible for any delivery delays that arise of once in the hands of the 3rd party. Please ensure that you provide a safe and clean environment for the delivery company.

Online Delivery FAQ's

  1. I’ve placed an order with Standard Delivery. Now what?
  2. I’ve placed an order with Enhanced Delivery. Now what?
  3. Do you offer Next Day Delivery?
  4. How much does delivery cost?
  5. What if I’m not in?
  6. Can I track my parcel?
  7. Can I ask for my parcel to be left in a secure location
  8. Can I change the delivery date
  9. Can I change the delivery address?
  10. Do I have to sign for the parcel
  11. Does the item come in flat pack
  12. Why have I been charged so much for a small mirror?
  13. Will they build my furniture
  14. How long do I have to wait for my delivery
  15. Do I get a time slot
  16. Do I get tracking?