FAQs

You should find the answers to all your questions here but should you need more help or advice then please don't hesitate to contact us via any of the following methods. We'd be pleased to hear from you.

  • Telephone us on: 0808 1689242
  • Email us on: sa[email protected]
  • Or use the contact us form on the website.
  • Our Customer Service hours are: Mon - Fri 09:00am - 17:00pm, Sat & Sun CLOSED

 

What are your delivery charges?

To see more information on our delivery service charges please click here.

How long does delivery take?

Most items ship on a trackable 24 hr/next working day service. Sometimes shipments slightly further afield such as Northern Ireland, Isle of Man, Channel Islands and Scottish Highlands and Islands will take slightly longer and may take upto 48-72 hours dependant on location. All European orders are sent via Euro 48 service. Beyond Europe we use the International Scheduled service. We may use alternative carriers if we need to depending on the volume of parcels to be sent.