Terms and Conditions

Welcome to the Baytree Interiors website which is owned and operated by Hill Giftware Ltd. Our products are available to you on the website subject to the following Terms and Conditions. Please read through them carefully before placing your order. By accessing this website and/or placing an order you agree to be bound by the Terms and Conditions set out below. We may change these terms from time to time without notice to you. Changes will apply to orders placed subsequent to such changes in the Terms & Conditions.

Our acceptance of an order does not take place until the ordered goods have been despatched; at this point the purchase contract will be made. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable from stock, our inability to obtain authorisation of payment or the identification of an error within the product information including price or promotion. If there are any problems with your order we shall endeavour to contact you.

The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England.

Accuracy of information

We try to be as accurate as possible when describing our products, however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible. Please note that prices are subject to change without notice.

Clearance Items

The products in our clearance/offers department are marked down by up to 70% off their previous full retail prices. These items are not included in, or subject to, other offers that we may run from time to time on this website (for example percentage discounts off the value of your shopping basket) as they have already been heavily discounted. Therefore, for items in the clearance department, no additional discounts are applicable to the prices that they are already marked down to.

Security policy

Buying Baytree Interiors products online is fast, straightforward, convenient and safe. When you wish to buy the items you have selected, your browser makes a connection to the secure section of our website which is different from a normal Internet browsing connection. Your browser should show an icon to indicate that it has made a secure connection and that your personal information is encrypted as it travels over the Internet.


Payment can be made by any method specified on our website. We will take all reasonable precautions to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Payment Logos

Privacy and data protection

We take your privacy seriously and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will enable us and our processors to fulfil your order and to provide you with the best possible service.

We collect the data that you enter on this site and we track how you use the site using cookies. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about how customers use our website.

In terms of your name, address and other contact information you will be given the opportunity, when placing and order or registering on our website, to tell us how you would like this information to be treated.

If you have any further queries about how we use your data, or if you want to delete your information from our records, please email us at [email protected]

Links to and from other websites

Our website may include links to other internet sites. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which, in our sole opinion, is inappropriate or controversial.

Acceptable use

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this website.

Limitation of liability

To the extent that we are lawfully able to do so, in no event will we be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages whatsoever arising out of access to, or the use of or inability to use, this website or any information contained in it or arising out of the services we provide, including loss of profit and the like, whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. This does not affect your statutory rights.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

Disclaimer of warranty

To the maximum extent permitted by law, we disclaim all implied warranties with regard to the information, services and materials contained on this website including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third-party rights. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.


You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach or misuse of these Terms and Conditions.

Intellectual property

All content and other material available on this website or which forms part of the services, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, software and the compilation thereof (the "Content") is the property of Hill Giftware Ltd. The trademarks, logos, and service marks displayed on the website (collectively, the "Trademarks") are the registered and unregistered marks of Hill Giftware Ltd, our affiliates, our licensors or our partners, in the United Kingdom and other countries, and are protected by the United Kingdom and international trademark laws. All other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Neither the Content, the Trademarks, nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

Duty and customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges. Baytree Interiors not responsible for payment of these duties and local sale taxes.


These Terms and Conditions constitute the entire agreement between us in respect of the use of our products and services and of our website and supersede any and all prior agreements, arrangements and representations (save in respect of those made fraudulently).

If any of these Terms and Conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.

You are not permitted to reproduce, sell or exploit for any commercial purpose any part of the website or our services.

These Terms and Conditions will be interpreted and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Courts.

The listing of an item does not necessarily imply the article is currently in stock.



To take advantage of any Baytree Interiors offers, the family cardholder must present their Baytree Interiors Family card in store at the time of
redemption (and, where applicable, purchase). Baytree Interiors card offers will not be applied retrospectively if the cardholder does not present the
Baytree Interiors Family card at the time of redemption (and, where applicable, purchase).
Baytree Interiors Family cards are issued by and remain the property of Baytree Interiors. Baytree Interiors may terminate the Family card scheme
and/or refuse to issue a Family card and/or withdraw or cancel any Family card at any time.
Baytree Interiors reserves the right to amend these terms and conditions from time to time and/or to add, remove or amend any offers made available
to Family cardholders. Any amendments to these terms and conditions will be made available to view via the Baytree Interiors website
Baytree Interiors Family Cardholder Offers
The Family cardholder must present their Family card in store at the till at the time of purchase to receive discount. Baytree Interiors retains full
discretion to add or remove products from the Family cardholder offers on a temporary or permanent basis and to set and amend the level of discount
applied to any Family cardholder offer from time to time. This offer cannot be used in conjunction with any other Baytree Interiors offer or promotion
relating to the same Family cardholder offers.
Baytree Interiors Family Cardholder Competitions
Open to customers of Baytree Interiors aged 18+ only, who hold a permanent Family card. To enter a competition, cardholders must purchase a
qualifying product between the dates specified for each competition and must scan their Family card at the point of purchase. Restrictions apply. The
prizes are non-negotiable, non-transferable and cannot be exchanged for the monetary value. The competitions are subject to products being available
and can be withdrawn at any time. The competitions are not open to Baytree Interiors colleagues or family of colleagues. The winners will be selected
from all valid entries during the Promotion Period in a random draw which will be conducted within 7 working days of the end of the Promotion Period
by an independent body.
Family Card – Privacy Policy
Your personal privacy is of the utmost importance to us at Baytree Interiors. In every decision we make, we consider the impact on your personal
privacy, being information directly identifying you (your “Personal Information”) as provided under applicable law, and only seek to process your
Personal Information where necessary, either to serve our legitimate business interests or to provide you with a service that you have expressly
This Privacy Policy discloses how we at Baytree Interiors collect, process, share and secure information gathered from you whilst using the Family card.
Baytree Interiors – Information Collected and Processed
At Baytree Interiors, we love to keep you up to date with the latest news, offers, products and services. We do this in various ways, including but not
limited to email, post, SMS, phone and advertising. By becoming a Family Card Holder you are consenting to receiving these forms of marketing.
If you wish to opt out of marketing communications from Baytree Interiors simply contact our customer service team on 0808 1689242.
Please note; unsubscribing from Baytree Interiors marketing emails does not unsubscribe you from transactional based communications.
If you are a Family Cardholder you give your consent for Baytree Interiors to analyse your customer records and purchase history. The information we
collect and store relating to you is primarily used to help us provide and improve our services for you.
Personal Information Collected through Baytree Interiors Family Card
When you register and further use your Family Card account, we may collect the following Personal Information from you:
• Name, email address – used to register your Family Card account and communicate with you;
• Address – used to mail any discount vouchers to you;
• Sales receipt details (time of sale, store information, sale location, items purchased) – used to record your transactions and provide you with an
electronic receipt;
• Family Card identification number – used as a reference number to identify your transactions and provide you with electronic receipts and to provide
you with Family card benefits;
• Other Personal Information that you provide whilst communicating with us from time to time.
Aggregate, Non-Personally Identifiable Information
We may share aggregated, non-personally identifiable information with third parties for industry analysis, demographic profiling and other purposes.
Any aggregated information shared in these contexts will not contain your Personal Information.
Your Data Subject Rights
Applicable European data protection law affords you certain rights in regards to the Personal Information that we hold about you. Namely, you have the
right to:
• ask us not to process your Personal Information for marketing purposes at any time;
• ask us to delete your account;
• access a copy of the information we hold about you; and
• have any inaccuracies in the Personal Information held about you corrected.
We will make all reasonable efforts to comply with your requests except where we are not permitted or required to do so under applicable law. To
exercise your rights, please contact us at Baytree Interiors.
Storage, Retention and Disclosure of Personal Information.
1. Storage of Personal Information
Personal Information collected by Baytree Interiors may be stored and processed in the United Kingdom.
2. Retention of Personal Information
Baytree Interiors will retain your Personal Information only for as long as necessary to fulfill the notified purpose(s) for which it was collected and to
comply with applicable laws. Your consent to the use of your Personal Information for such purposes(s) remains valid after termination of Baytree
Interiors relationship with you to the extent permitted by applicable law so long as you do not request otherwise.
External Service Providers
We may employ third party companies and individuals to facilitate Baytree Interiors, to perform Website related services and to assist us in the analysis
of Website usage. These third parties may have access to your Personal Information only to perform these tasks on our behalf and they are obligated
through contract not to use your Personal Information for any other purpose or to disclose your Personal Information to any third party without our
express consent.
Baytree Interiors takes measures to maintain the confidentiality of your Personal Information and protect it from unlawful disclosure. Baytree Interiors
will not make your Personal Information available to the general public. Baytree Interiors safeguards your Personal Information on the internet by using
industry standard Practices. We further restrict access to your Personal Information to those individuals with a need to know that information in order
to operate, develop or improve Baytree Interiors. These individuals are bound by confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these obligations.
Changes to this Privacy Policy
This Privacy Policy, together with our terms of use, may change from time to time. We will update any changes to this Privacy Policy here, and, if the
changes are deemed significant, we will provide a more prominent notice to you either by email or similar.
Contact Us
If you have any questions or comments in regards to this Privacy Policy or how to exercise your data subject rights, as identified above, then please
contact our customer service team on 0808 1689242.


The promoter is: Hill Giftware Limited T/As Baytree Interiors (company no.03768344)] whose registered office is at Hill House, Oaktree, Burneston, Bedale, North Yorkshire, DL8 2JW.

The competition is open to residents of the United Kingdom aged 18 years or over except employees of Hill Interiors, Baytree Interiors and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Route to entry for the competition and details of how to enter are via https://www.facebook.com/baytreeinteriors/

Promotion of the competition is conducted primarily through Facebook.

Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

Closing date for entry will be 24/03/2019. After this date the no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are as follows:

Register for a Baytree Interiors VIP Account following the form on the website at https://www.baytree-interiors.co.uk/register/

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize is as follows: a gift voucher of £250.00 value, redeemable against products in stock at Baytree Interiors stores, or on https://www.baytree-interiors.co.uk/.

The prize is as stated and no cash or other alternatives will be offered.The prize is not transferable.

A winner will be chosen at random by software, from all entries received and verified by Promoter and or its agents.

The winner will be notified by email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by UK law and any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

The winner’s name will be available 28 days after closing date by emailing the following address: [email protected]

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or any other Social Network. You are providing your information to Baytree Interiors and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.baytree-interiors.co.uk/privacy-policy/

Baytree Interiors shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

Baytree Interiors also reserves the right to cancel the competition if circumstances arise outside of its control.